Automation recipe
Add an AI chatbot that answers routine customer questions
Most customer questions are the same ten questions. A chatbot trained on your FAQs, price list and policies answers them instantly on your website or WhatsApp — in your languages — and hands anything unusual to you with the full conversation attached. A focused first version is a genuinely small project.
What gets automated
- Trained on your real material: FAQ page, price list, policies, past customer replies
- Lives on your website chat widget, WhatsApp Business or both
- Human handoff: anything outside its knowledge goes to you with full context
- Multilingual from day one — English, Cantonese, Chinese and more
What it costs
Typical fixed price
$300–$500
final quote depends on your stack — bids are free
A focused first version — ten to twenty real question types on one channel — lands in the $300–500 band. The five-figure chatbot projects you read about are a different animal; start small, see the deflection rate, then decide if more is worth it.
How hiring works
Describe your project
Post your requirements in minutes — scope, budget and deadline. It's free and there's no obligation.
Receive quotes from vetted experts
Interested experts send you quotes with their approach and price. Compare profiles, reviews and rates.
Pay through escrow on acceptance
Funds are held in escrow and released only when you accept the delivery. Every project is covered by our 7-day warranty.
Frequently asked questions
What happens when the bot doesn't know an answer?
It says so honestly and hands the conversation to you — with everything the customer already said attached, so nobody has to repeat themselves. You define what counts as 'unusual' when it's built.
Will it say something wrong to a customer?
It answers from your approved material, not the open internet, and you review its knowledge before launch. Builders typically include a test phase where you throw your hardest real questions at it before it goes live.
Can customers tell it's a bot?
Yes, and that's deliberate — it introduces itself as an automated assistant. Customers care about fast, correct answers far more than about who typed them.
More tasks you can hand off
Lead follow-up
Every enquiry captured, logged and answered in under a minute — no more leads rotting in an inbox.
View serviceOrder processing & notifications
Order in → fulfilment sheet updated → customer confirmed and tracked. No copy-paste, no 'where is my order'.
View serviceInvoice chasing
Automatic reminder sequences at 3, 7 and 14 days — get paid without the awkward emails.
View service